Customer Service Shipping & Order tracking

K2 Skate support

  • Need Help?

    Contact K2 Skate Directly
  • K2 Skate

    413 Pine Street 3rd Floor
    Seattle, WA 98101
  • K2 Skate Customer Service

    Phone: 866-302-9996
  • Hours of Operation

    8AM to 5PM PST
    (Monday-Friday)

THE FINE PRINT

ORDER PROCESSING

  • Orders placed before 10am PST Mon-Fri may ship same day, standard processing time is up to (3) business days.
  • No weekend deliveries are available.
  • K2 Skates is unable to ship to PO Boxes.
  • Unless specified otherwise, all orders are shipped using standard ground service (3-7 business days).
  • K2 Skates is not responsible for lost or stolen packages which are confirmed to be delivered to the shipping address provided during order checkout. Upon inquiry, K2 Skates will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.

FREE GROUND SHIPPING

  • Applies to U.S Orders only.
  • Applies to all U.S. orders over $100

CUSTOMERS OUTSIDE THE US

  • We do ship to US Military addresses through our US website, even if you are stationed internationally.
  • If you are outside the US, please make sure to select your appropriate Region from the bottom of this page to find out if our website offers online sales in your country.
  • If your country is not set up for online sales, please contact your local K2 Skate retailer to place your order.
  • Estimated arrival dates are not guaranteed. Weather delays and other circumstances may impact delivery time.

SHIPPING RATES

Shipping rates are for orders purchased through k2skates.com we offer free Ground Shipping on all orders over $100**.

GROUND SHIPPING RATES
Order Total Shipping Charge
0-$24.99 $5.00
$25-$49.99 $7.00
$50.00-$99.99 $9.00
$100+ FREE
EXPRESS SHIPPING RATES
Order Total Express 2 Day Express 3 Day
0-$24.99 $14.00 $11.00
$25-$49.99 $18.00 $12.00
$50-$249.99 $23.00 $17.00
$250.$599.99 $27.00 $22.00
$600+ $30.00 $24.00